Webinar

Since 2007, the Department of Pharmacy Services at The Children’s Hospital of Philadelphia (CHOP) decided to implement and use lean management principles to improve the medication processes.

To date, the Department of Pharmacy has conducted 10 rapid process improvement (RPI) initiatives. Four of the 10 initiatives were conducted with multidisciplinary teams. Using a lean case study involving the Sedation Unit at CHOP (The Children’s Hospital of Philadelphia), the presenter will describe the general steps of the RPI initiative from conception to final outcome. The steps include:

• The Assessment Phase
• The Planning Phase (Pre- RPI)
• The Workshop (RPI)
• Follow-up Phase

Who Should Attend this Webinar?

Pharmacy managers (directors, IV room supervisors, technician supervisors, operations manager) and staff pharmacists and technicians.

Webinar lasts about 1 hour and fifteen minutes, including an extended discussion panel with the speaker and moderator.

Learning Objectives and Major Content Areas

1. Describe the steps required in the assessment phase. List the desired outcomes resulting from the steps taken in the assessment phase.
2. Identify the steps required in the planning phase. List the desired outcomes resulting from the steps taken in the planning phase.
3. Discuss the workshop agenda.
4. Explain the focus in the follow-up phase.

Speaker

Winson Soo-Hoo, RPh, MBA
Director, Pharmacy Department
The Children’s Hospital of Philadelphia
Philadelphia, Pennsylvania

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Moderator

Amy Lodolce
Assistant Director
Drug Information Group
Clinical Assistant Professor
University of Illinois at Chicago College of Pharmacy
Chicago, Illinois